Privacy Policy
Last Updated: July 7th, 2025
At Sooke Child & Family Therapy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us.
​
INFORMATION WE COLLECT
When you visit our website, we may collect the following types of information:
-
Personal Information: When you contact us via forms, email, or phone, we may collect personal details such as your name, phone number, email address, and any information you choose to provide.
-
Website Usage Data: Our website uses Wix and Google services (including Google Analytics), which may automatically collect non-identifying information such as your IP address, browser type, pages visited, and interactions on our site through cookies and similar technologies.
​​
CONSENT
By using our website or contacting us, you consent to the collection and use of your information as described in this policy.
​
HOW WE USE YOUR INFORMATION
We use your information to:
-
Respond to your inquiries;
-
Provide information about our services;
-
Improve website functionality and user experience through analytics;
-
Maintain internal records for business purposes.
​
COOKIES & TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies provided by Wix and Google to improve performance, monitor traffic, and understand how visitors interact with our website. You can adjust your browser settings to refuse cookies if you prefer.
DATA STORAGE & THIRD-PARTY SERVICES
Our website is hosted on Wix, and we use Google Analytics for website monitoring. Your data may be processed and stored on servers located outside of Canada, including in the United States and other jurisdictions.
​
These services have their own privacy policies, which we encourage you to review.
​
YOUR RIGHTS
Under Canadian law, you have the right to request access to your personal information, request corrections, or withdraw your consent at any time. To exercise these rights, please contact us using the information below.
​
Third-Party Services
We use third-party services, such as:
-
Wix for website hosting and forms;
-
Google Analytics for website traffic monitoring.
These services may collect data in accordance with their own privacy policies.
​
Information Sharing
We do not sell, rent, or trade your personal information. Your data is only shared with trusted service providers necessary to operate our website and services.
​
Data Security
We take reasonable steps to protect your personal information; however, no method of online transmission or storage is 100% secure. By using our website, you acknowledge and accept this risk.
​
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
sookechildfamilytherapy@gmail.com
​
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.